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Privacy Policy

Information Collected

Grampians Respite is committed to protecting the privacy of web site users. Grampians Respite abides by the National Privacy Principles in the Commonwealth Privacy Act.

The National Privacy Principles provide a framework for the collection, disclosure, use and storage of personal information.
When you look at this website, our Internet Service Provider makes a record of your visit and logs the following information for statistical purposes:

  1. your server address
  2. your top level domain name (for example .com, .gov, .au etc)
  3. the date and time of your visit to the site
  4. the pages you have accessed and documents/files downloaded
  5. the type of browser you are using

This information cannot directly identify individual visitors. We use the information only to measure the number of visitors to the site. You are able to browse our site without entering any personal information, therefore you can remain anonymous during your visit.

Grampians Respite will not sell, loan, rent or give away any information collected from our website.

Grampians Respite will not be responsible for any unauthorized use of information gained from email correspondence before it has reached our mail server.

Type of Information Collected

We will only record your email address if you send us a message. Any personal information you provide to us including your email address will only be used for the purpose for which you have provided it and will not be added to a mailing list, provided to any other third party or used for any other purpose without your consent unless if required by law or other regulation.

Grampians Respite reserves the right to pass on any information relating to suspected fraudulent or criminal activity to the appropriate authorities.

Data Quality

Grampians Respite takes all possible measures to ensure the information contained on this website is current and correct. If you have identified any information which you believe is incorrect or out of date please contact us immediately so that we can amend it.


This website may use session or persistent cookies. Session cookies are short-lived, are used only during a browsing session, and expire when you quit your browser. Persistent cookies are stored on your computer, contain an expiration date, and may by used to retrieve previous search results upon return to the issuing website.

Off-site links

Grampians Respite is not responsible for the privacy practice or content of any site that is linked to or from our website.

Terms and Conditions

Use of this website is subject to your acceptance of our Terms and Conditions.


We welcome feedback. Our aim is to keep this site user friendly, relevant and up to date. If you have any comments, queries or ideas on how we might improve in any way please let us know.

How to Contact Us

For further information contact us via the contact us page on this website or alternatively you can write to us at Grampians Respite, Commonwealth Carer Respite Centre-Carers Choice, Ballarat Health Services, 106 Market Street, Ballarat, Victoria, 3350.

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